Privacy Policy

1. Introduction

Welcome to Ride Taxi. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications (both Rider and Parent versions) and our associated services.

By using our apps or visiting our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect information to provide a secure and personalized experience. This includes:

Personal Information
  • Name
  • Email Address
  • Phone Number
  • Profile photo (optional)
  • Emergency contact details (for Parent app)
Location Data
  • Real-time GPS location while using the app (for ride tracking and dispatching)
Device Information
  • Device model and OS
  • App version
  • IP address
  • Device identifiers
Ride & Usage Information
  • Pickup and drop-off locations
  • Trip history
  • Ride status updates
  • Driver or child’s ride status (for Parent app)

3. How We Use Your Information

  • Provide, schedule, and track rides
  • Enable communication between driver and rider
  • Notify parents of live ride updates
  • Ensure safety and coordination
  • Send notifications about trip status and service updates
  • Analyze app usage to improve service

4. Sharing of Information

We do not sell your personal information. We may share limited data with:

  • Drivers for fulfilling ride requests
  • Parents for child ride updates
  • Service providers for functionality (e.g., analytics)
  • Legal authorities if required by law

5. Data Retention

We retain user data only as long as necessary. Users may request deletion of their data at any time.

6. Security

  • Encryption in transit and at rest
  • Secure authentication
  • Access restrictions for staff

7. Your Privacy Rights

You may:

  • Access or correct your information
  • Request data deletion
  • Opt out of non-essential notifications

Contact us at [email protected] to exercise these rights.

8. Children's Privacy

For the Parent app, data is collected only from parents/guardians to ensure safe transport. We do not collect data directly from children under 13.

9. Third-Party Services

Some features use third-party tools like Google Maps and Firebase. Their data handling is subject to their respective privacy policies.

10. Changes to This Policy

We may update this policy. Changes will be posted here and within the app.

11. Contact Us

If you have questions or concerns, contact us at:

📧 Email: [email protected]
🌐 Website: https://4kidswheels.com/

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